工业设备稳定运行,需要的不只是交付,更需要持续的技术支持。易改特通过 Runtime OS 智能诊断系统、远程技术支持、配件供应及现场服务,帮助客户快速定位问题,减少停机时间,保障设备长期稳定运行。 Keeping industrial equipment running steadily takes more than delivery — it takes ongoing technical support. Through the Runtime OS diagnosis system, remote support, spare-parts supply and on-site service, Yigaite helps customers pinpoint problems fast, cut downtime and keep equipment running for the long term.
进入在线诊断Open Online Diagnosis基于 Runtime OS 在线诊断系统,支持机器人报警分析、参数状态核对、设备信息识别与故障排查,帮助用户快速定位问题方向,减少停机时间。Powered by the Runtime OS online diagnosis system — robot alarm analysis, parameter checks, device identification and troubleshooting — helping you find the problem direction fast and cut downtime.
工程师远程支持,针对复杂故障协助分析、参数确认及处理指导,帮助设备快速恢复运行。Remote engineer support — analysis, parameter confirmation and step-by-step guidance for complex faults, getting equipment back up fast.
提供机器人常用配件供应服务,快速响应配件需求,减少因零件等待造成的停机时间。Supply of common robot spare parts with fast response, reducing downtime spent waiting for parts.
提供设备安装、调试及复杂故障现场支持服务,国内快速响应,海外客户提供远程及现场技术支持。On-site support for installation, commissioning and complex faults — fast response in China; remote and on-site technical support for overseas customers.
Runtime OS 是易改特面向工业机器人设备打造的在线诊断系统。用户可通过文字描述故障现象,或上传设备报警信息与参数照片,系统帮助识别设备状态、定位问题方向,并提供处理建议;复杂问题由工程师进一步跟进。Runtime OS is Yigaite's online diagnosis system built for industrial-robot equipment. Describe a fault in text, or upload alarm and parameter photos; it helps identify device status, point to the problem direction and offer fix suggestions — complex cases are followed up by engineers.
